16th November, 2016
The National Car Cleaning Company’s managing director, Justin Macal, recently published an article discussing how technology is transforming dealerships and making them more efficient.
At NCC we’re committed to helping dealership principals run the valeting side of their businesses more effectively, that’s why – when they use our service – clients will also receive ValetData, our bespoke workflow management system that allows them to easily book valeting and track the status of their vehicles.
What is ValetData?
ValetData is NCC’s fully automated computer management system that makes booking, monitoring and managing our valet service simple. It’s quick and easy to use, taking just seconds to book in a car online – no longer need dealers spend their precious time on the phone trying to arrange for the cleaning of one or two vehicles. It even helps us to monitor the quality service we provide to ensure that you get exactly what you require.
How will it help my business?
Often dealerships can be bogged down with the paperwork of booking in cars for valeting and chasing them up, especially during busy periods, and unnecessary duplicate cleans can have an impact on profits within dealerships. In fact, duplicate cleans account for 20% of a dealer’s costs.
With ValetData, a history of every car that’s been cleaned is kept on file so you can see exactly when it had its last clean and specific details of it. Plus, you can select from a range services including a de-sticker, machine polish or full valet to name but a few. This allows you to just select and pay for the exact service(s) you are looking for.
How much does it cost?
That’s probably the best part – it won’t cost you a penny! Everything is complimentary from initial installation to training, maintenance and on-going support. Plus, National Car Cleaning Company will supply any computers our clients need and install the software for free – all you need is a phone line.
How do I book in a vehicle for valeting?
Creating a new booking for a vehicle is simple. First you enter the last 7 digits of the VIN or registration number. Then select the services that you want from our broad selection. You then add additional information such as the cars made and model, colour and its department. Put in the date and time that this job needs to be completed by and include any additional notes that our valeters might need. You then confirm your booking – it’s that simple!
After that your booking will be added to a list of outstanding jobs where you can edit or cancel the listing. Your order status will change once one of our expert valeters starts working on the vehicle. Once the job has been completed it can be found under the ‘reports’ tab in ‘my orders’. Alternatively, you can create a new ‘day booking’ where you can choose to have a valeter with you for a day. For full information on this, watch our video.
ValetData is tailored to every dealership’s individual needs, so they get the features that are most important to them. The personal approach we take to delivering this means that it will quickly become an indispensable part of your dealership and make the process of cleaning easier and more efficient for everyone, leaving you free to focus on other elements of the business.
The automotive industry is facing dynamic transformation due to changing consumer habits and progressive technology. At the National Car Cleaning Company, we’re committed to facilitating the changes that dealerships need to make to keep up with these developments. If you are interested in learning more about our exceptional valeting services, contact us via email at firstname.lastname@example.org.